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Warranty

1. LIMITED WARRANTY

This LIMITED WARRANTY from GROWING GREENER INNOVATIONS INC. ("GROWING GREENER") warrants to the original purchaser that this GROWING GREENER product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in Paragraph 2, below, subject to the exclusions set forth in Paragraph 5, below. The foregoing provisions state GROWING GREENER's entire liability, and your exclusive remedy, for any breach of warranty, express or implied. GROWING GREENER will not assume, nor authorize any person to assume on its behalf, any other liability in connection with the sales of GROWING GREENER products.

 

2. WARRANTY PERIOD

The warranty period for GROWING GREENER battery cells, products or components (whether purchased on a stand-alone basis or as part of another product) is one (1) year from the date of original purchase by the original consumer. A sales receipt from the original purchaser, or other reasonable documentary proof, is required in order to establish the start of the warranty period.

 

3. REMEDY

GROWING GREENER will, at its option, (1) repair the product at no charge, using new or refurbished replacement parts, or (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product. A replacement product/part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes GROWING GREENER’s property.

 

4. LIMITED TO ORIGINAL BUYER

This warranty is not transferable to any subsequent owner of a GROWING GREENER product.

 

5. EXCLUSIONS AND LIMITATIONS

This Limited Warranty applies only to products manufactured by or for GROWING GREENER that can be identified by the "GROWING GREENER" trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-GROWING GREENER products, even if packaged or sold with GROWING GREENER products. Non-GROWING GREENER manufacturers, or suppliers may provide their own warranties. This warranty does not apply to: (i) damage caused by accident, abuse, misuse, misapplication, or non-GROWING GREENER products; (ii) damage caused by service performed by anyone other than GROWING GREENER; (iii) a product or a part that has been modified without the written permission of GROWING GREENER; (iv) a product where any GROWING GREENER serial number has been removed or defaced, or (v) any product purchased through an online auction house. This limited warranty does not apply to any battery cell or product containing a battery cell unless the battery cell has been fully charged by you within seven (7) days after your purchase of the product and at least once every 6 months thereafter.

 

THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. GROWING GREENER SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF GROWING GREENER CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. No GROWING GREENER reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. IN NO EVENT WILL GROWING GREENER BE LIABLE FOR ANY DIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM ANY USE OR MALFUNCTION OF ANY GROWING GREENER PRODUCT, OR FROM ANY BREACH OF WARRANTY, INCLUDING DAMAGE TO OTHER DEVICES. IN NO EVENT WILL GROWING GREENER'S LIABILITY FOR ANY CLAIM, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR UNDER ANY OTHER THEORY OF LIABILITY, EXCEED THE AMOUNT PAID BY YOU FOR THE GROWING GREENER PRODUCT.

 

6. GOVERNING LAW AND RELATED MATTERS

This Limited Warranty is governed by the laws of the Province of Alberta and the laws of Canada applicable therein. The Courts of the Province of Alberta have exclusive jurisdiction over any claim made against GGII under this Limited Warranty whether such claim is made in contract, in tort or for any other legal reason or cause of action related to the GGII product or the purchase of the GGII product. If any portion of this Limited Warranty is unenforceable, including this paragraph, the remainder of this Limited Warranty is intended to apply as far as permitted by the law of Alberta or the law of any relevant jurisdiction which may apply despite this paragraph.

 

7. OBTAINING WARRANTY SERVICE

To obtain warranty service, you must contact our customer service team via telephone at (888) 400-1383, or via email at info@growinggreener.ca. If our customer service team determines that this is a warranty matter, they will give you a Return Material Authorization ("RMA") number. You must properly package the product, clearly marking the RMA number on the package and including proof of your purchase date with the product. You must then send the product by mail or courier, with shipping costs paid by you, to GROWING GREENER at 13311 146 Street NW, Edmonton, Alberta, CANADA T5L 4S8. We will process your return and send your repaired or replacement product to you at our expense for product being shipped to locations in North America. For product purchased or being shipped outside of North America, please contact the local distributor from whom you purchased the product, or email info@growinggreener.ca to obtain further distributor information.